SHIPPING
At True Organic Beef Farm, we currently focus on serving our local community to ensure the freshest quality and optimal delivery. Yes, we do offer international shipping. However, we are committed to providing our customers with the best possible experience and are exploring options for future expansion. Please check back for updates, or contact us for more information on our shipping policies!
At True Organic Beef Farm, we take great care in packaging your orders to ensure freshness and quality. All our products are vacuum-sealed to preserve flavor and prevent spoilage. We use eco-friendly packaging materials whenever possible to minimize our environmental impact.
Your order will be packed with ice packs or dry ice to maintain the proper temperature during transit, especially for perishable items. Each package is clearly labeled for easy identification. We aim to deliver your organic beef in perfect condition, ready for you to enjoy!
At True Organic Beef Farm, we strive for precision in the weights of our products. Each cut of meat is carefully weighed before packaging, and we ensure that the weight listed on your order reflects the actual weight of the product.
However, due to the natural variations in meat cuts, there may be minor discrepancies (typically within a few ounces). If you have any concerns about the weight of your order or if it significantly differs from what was listed, please reach out to us, and we’ll be happy to assist you! Your satisfaction is our priority.
Yes, you can combine multiple orders to save on shipping costs at True Organic Beef Farm! If you place multiple orders within a short time frame, please contact us before we process them. We’ll do our best to consolidate your orders into one shipment, which can help reduce shipping fees.
Feel free to reach out with your order details, and we’ll assist you in maximizing your savings while ensuring you receive your organic beef in a timely manner!
We offer free shipping on orders over $10000. Once your order reaches this amount, shipping costs will be automatically waived at checkout. This is our way of saying thank you for shopping with us!
At True Organic Beef Farm, we aim to process and ship your order as quickly as possible. Typically, you can expect your order to arrive within 3 to 7 business days after it has been processed.
Once your order is shipped, you will receive a tracking number to monitor its progress. Delivery times may vary based on your location and shipping method. If you have any specific concerns or need your order by a certain date, please let us know, and we’ll do our best to accommodate your needs!
PRODUCT
True Organic Beef is sourced exclusively from grass-fed cattle raised in a natural and humane environment. Our beef is made from:
- 100% Grass-Fed Beef: Our cattle graze on nutrient-rich pastures, which enhances the flavor and nutritional profile of the meat.
- No Antibiotics or Hormones: We prioritize animal welfare and avoid using antibiotics or growth hormones at any stage of production.
- Natural Diet: In addition to grass, our cattle may receive small amounts of organic grains as a supplement, ensuring they receive balanced nutrition without synthetic additives.
Our commitment to these practices results in high-quality, flavorful beef that is not only delicious but also supports sustainable farming and animal welfare.
Yes, at True Organic Beef Farm, we offer a variety of beef cuts and options to meet your needs. Our products come in different sizes and variants, including:
- Cuts: Choose from popular cuts such as steaks (ribeye, sirloin, filet mignon), roasts, ground beef, and more.
- Sizes: We provide various portion sizes to accommodate different cooking needs, whether you’re preparing a family meal or a smaller dish.
- Specialty Options: Occasionally, we may offer specialty items like marinated beef or seasonal cuts.
Please check our product listings for the available options, and feel free to reach out if you have specific requests or questions regarding our beef variants!
The dimensions and weight of our beef products can vary depending on the specific cut and packaging. Generally, here’s what you can expect:
- Weight: Most of our cuts are available in a range from 1 pound to 5 pounds, with some larger roasts or bulk options available for special orders.
- Dimensions: The dimensions of the packaged products typically vary but are designed for easy storage in your refrigerator or freezer. For example, vacuum-sealed cuts may be approximately 6-10 inches in length and 4-6 inches in width, depending on the cut.
For exact weights and dimensions of specific products, please refer to the product details on our website or contact us directly for more information!
PAYMENT
Absolutely! We use industry-standard encryption and secure payment gateways to protect your payment information. Your data is never stored on our servers and is processed safely to ensure your transactions are fully secure. You can shop with confidence knowing your payment details are well protected.
There are several reasons your credit or debit card might be rejected during checkout, including:
Insufficient funds or credit limit on your card
Incorrect card details entered (number, expiration date, CVV)
Your bank has flagged the transaction as suspicious and blocked it
Your card is not enabled for online or international purchases
Temporary technical issues with the payment processor
If your card is declined, we recommend contacting your bank for more details and trying again. You can also try using a different payment method if available.
No, there are no additional fees for using any of our accepted payment methods. The price you see at checkout is the total amount you will pay, with no hidden or extra charges.
Yes, refunds are processed using the same payment method you used for your purchase whenever possible. This helps ensure a secure and straightforward refund process. If you have any questions or special requests regarding refunds, please contact our customer service team.
Yes, we regularly offer discounts and promotions on our products. Be sure to check our website and subscribe to our newsletter to stay updated on the latest deals and special offers!
.
WHOLESALE
Yes, we offer bulk and wholesale pricing options for larger orders. Please contact our sales team directly to discuss your needs and receive a customized quote based on your order size.
Currently, we do not offer price matching with other retailers. However, we strive to provide competitive pricing and great value on all our products. Keep an eye out for our regular promotions and discounts!